FREQUENTLY ASKED QUESTIONS
(FAQs)

Explore our FAQs section to find answers to your most pressing questions about the
Basement Defender, including installation, compatibility, costs, and features. Whether
you’re curious about its integration with your sump pump system, the benefits of the
subscription plan, or troubleshooting tips, we’ve got you covered.

Yes, you can install the Basement Defender yourself if you’re comfortable with basic DIY tasks and have experience with installing devices. The system involves connecting to your sump pump and other basement components, which may require some familiarity with plumbing or electrical systems.

If you’re unsure about the installation process or prefer professional help, many dealers offer installation services. It’s a good idea to check with your local dealer for installation options and support.

We also provide downloadable guides to assist with the installation process.
Download Installation Guide: Download

Yes, you can test your pumps directly by pressing the “TEST” button on the Basement Defender unit.

For added convenience, the Basement Defender app lets you test your pumps anytime, anywhere.

Need more assistance?

Our experts are here to help with installation, compatibility, and troubleshooting. Get
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