What is Wireless Interference ...

What is Wireless Interference?

The Basement Defender™ system communicates wirelessly to deliver push notifications and sump pump testing data. As a precaution, the system will notify you if it detects WiFi interruptions.

Most interference is not detrimental to the system’s function and should resolve on its own.

Troubleshooting Wireless Interference

You may be able to resolve with a simple fix:

  • If there is a device in the home that was installed around the time of the interference starting, try turning that off and see if the wireless interference messages stop.
  • Move the WiFi router or extender to a different location

If the problem persists or you experience this frequently, please contact our team. They can help you identify the source of the interference and/or adjust the threshold at which interference is detected.

Roy Spencer - President of Basement Defender
Roy is a respected authority in the waterproofing industry, with over 40 years of experience under his belt. His company, Perma-Seal, has earned a reputation as Chicagoland’s premier waterproofing contractor, thanks to Roy’s unwavering commitment to quality, integrity, and customer satisfaction. His latest innovation, the Basement DefenderTM, is a testament to his dedication to providing homeowners with the best possible protection against basement flooding, representing a major leap forward in the industry’s efforts to prevent water damage and save homeowners from costly repairs.