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How To Repair Basement Defender™ 1.0 to WiFi 1.0 and 1.5

1.0 and 1.5 Re-Pairing your WiFi or Second Attempts

Your Basement DefenderTM is no longer or not paired to your wifi- without it you can’t get your free 12 month of daily testing and alert service, as well as remote diagnostics of your system. Follow these steps: We also have a video tutorial that you can view by clicking here
  1. Log out of the app from the top right hand corner.
  2. Open the app and click on the yellow device setup button
  3. Only enter the serial number – DO NOT ENTER YOUR EMAIL ADDRESS or it will think you are registering, but you are already registered and you cant register twice!
  4. Push and hold the center Pair WiFi button on the device until you hear 2 beeps – release the button. The WiFi/Comm light should start flashing red.
  5. Go to your phone’s settings, go to WiFi settings (not the app) and go to WiFi Networks. You should see a BDap with your device’s serial number. Choose that network.
  6. If it asks for a password, the password is APadmin and your device serial number.
  7. Now go back to the app and allow the connection pop ups then click next on the bottom of the app screen.
  8. Enter your home’s network name and password – they are case sensitive.
  9. Click enter and wait – if the WiFi light turns solid green then you are paired – if it just blinks green or is red – you were unsuccessful.
If you are unsuccessful then either it is the wrong network name and password or you are pairing to a 5G network. The Basement DefenderTM will only pair to 2.4GHz network. If there is no internet connection, you might need a WiFi extender.
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