Should I Upgrade My Internet Package?

Your internet package refers to the download and upload speed which your ISP provides to you. Our units require certain minimum upload speeds in order to properly live stream data and send alerts. If you run a connection check for a unit and discover that the Wi-Fi signal strength is strong but the upload speed […]

How Can I Improve My Upload Speed?

Your Basement Defender™ System requires a good internet connection to maintain connectivity with your devices. Our recommended upload speed is designed to ensure your unit has ample room to send and receive data. Recommended Upload Speed: 3-5 mb/sec/unit There are several Wi-Fi speed testing websites available on both your computer and mobile phone.

How Can I Improve My Connectivity Speed?

Connection strength vs. Connection speed A Basement DefenderTM unit that has a strong Wi-Fi connection may still experience interruptions if the connection speed is low. This means there is not enough bandwidth available for the unit to function properly. To check your unit’s connection strength, start by checking the strength of your wifi. For a […]

Guide to Choosing Wi-Fi Extenders

Router

Basement Defender™ has a recommended Wi-Fi extender, which has the appropriate configuration options to be compatible with our devices. Recommended Unit: TP-Link WiFi Extender However, if you should choose to purchase a different Wi-Fi extender, our units work with nearly all Wi-Fi extenders. When purchasing a Wi-Fi extender, please ensure that it has the following […]

What is Wi-Fi Strength and RSSI?

Hand holding up a phone

How is Wi-Fi Strength Measured? Wi-Fi Strength (RSSI) is measured in dBm, an indication of how strong the Wi-Fi’s radio waves are when received by the unit. This measure goes from -100 to 0, with -100 being the worst. What is Your Recommended Wi-Fi Strength? We generally recommend dBm greater than -55 in order to […]

How to Improve your WiFi

How to Make WiFi Better

What is WiFi? In short, wifi isn’t the internet itself: Rather, it’s radio waves that allow your devices to communicate with your router, which in turn connects to the internet. Radio waves, like wifi, can pass through physical objects. If your wifi speed stinks, your house itself might be to blame. If your wifi signal […]

Should I Buy a Home with Water Damage?

Mold Growth on Walls

I have had several people tell me that in today’s hot housing market, some sellers are saying no to home inspections, buy as is, and won’t even look at buyers who require one! So what to do? Learn how to spot water issues. Some water damage is obvious, but some can be harder to spot. […]

Should you use bleach to kill mold in your home?

Gas Mask - Warning Sign

Can you use bleach to kill mold? Mold and its spores can be found almost anywhere, but active mold growth requires moisture. You may initially notice the presence of mold due to its musty scent, or by spotting patches of black, brown, yellow, pink, green, fuzzy growths. You can use bleach to remove traces of […]

Sick Building Syndrome

Sick Building Syndrome

I first became aware of this at my last company I worked for where they remodeled the office with new flooring, paint, etc. One worker could not stand being in the area and had severe allergic reactions. She had to move her office way in the back of the building where the remodeling was not […]