Skip to content
Basement Defender Logo
  • Shop
    • Sump Pump Monitoring Kit
    • Components & Accessories
    • Plan Details
  • Reviews
  • About
    • Our Story
    • Find a Dealer
    • FAQs
  • Blog
  • Support
  • Shop
    • Sump Pump Monitoring Kit
    • Components & Accessories
    • Plan Details
  • Reviews
  • About
    • Our Story
    • Find a Dealer
    • FAQs
  • Blog
  • Support
Login
$0.00 0 Cart
Basement Defender Logo
$0.00 0 Cart
How can we help?
Basement defender unit

Basement Defender 2.0

  • Pairing Wi-Fi

    • Connecting Basement Defender 2.0 with Included WiFi Router
    • Re-Pairing Basement Defender 2.0 to WiFi
    • Disconnect from Wi-Fi - 2.0
    • Changed Wi-Fi Password - 2.0
  • Support Documents

    • Homeowner's Guide - 2.0
    • Unit & Backup Pump Installation Step-by-Step Guide - 2.0
    • Indicator Light and Alert Flow Chart Guide - 2.0
Basement defender battery back up

Basement Defender 1.5

  • Pairing Wi-Fi

    • Re-Pairing Basement Defender 1.5
    • Disconnect from Wi-Fi - 1.5
    • Connect to Wi-Fi - 1.5
    • Changed Wi-Fi Password - 1.5
  • Support Documents

    • Homeowner's Guide - 1.5
    • Installation Step-by-Step Guide - 1.5
Basement defender battery back up

Basement Defender 1.0

  • Pairing Wi-Fi

    • Connect to Wi-Fi - 1.0
    • How To Repair Basement Defender 1.0 to WiFi 1.0 and 1.5
    • Changed Wi-Fi Password - 1.0
    • Disconnect from Wi-Fi - 1.0
  • Support Documents

    • Homeowner's Guide - 1.0
    • Installation Step-by-Step Guide-1.0
    • Indicator Light and Alert Flow Chart Guide - 1.0
Basement Defender Account Information

Account Information

  • Registering Your Account
  • Picking a Plan
  • Changing Your Credit Card
  • Cancel Your Account
Basement Defender Pairing Wi Fi

Pairing Wi-Fi

  • Connect to Wi-Fi
  • Changed Wi-Fi Password
  • Disconnect from Wi-Fi
Basement Defender Phone Issues

Phone Issues

  • Android

    • App Won’t Open Error Resolutions for Android
    • Forgot My Password
    • App Crashes Resolutions for Android
    • Won’t Connect to My Account Resolutions for iPhone
    • Invalid User or Password Error Resolution for Android
  • iPhone

    • App Won’t Open Error Resolutions for iPhone
    • Forgot My Password
    • App Crashes Resolutions for iPhone
    • Won’t Connect to My Account Resolutions for Android
    • Invalid User or Password Error Resolution for iPhone
Basement Defender Warning Icon

Red Light Alerts

  • Alerts Explained
  • Pump Alerts
  • Battery Alerts
  • Charger Alerts
  • Wi-Fi Alerts
  • Temperature or Humidity Alerts
Basement Defender Helpful Tips

Helpful Tips

  • DIY Backup Power for Home WI-FI
Popular Articles
  • Registering Your Account
  • Picking a Plan
  • Changing Your Credit Card
  • Cancel Your Account
  • Homeowner's Guide
Newest Articles
  • Changed Wi-Fi Password - 1.5
  • Connect to Wi-Fi - 1.5
  • Disconnect from Wi-Fi - 1.5
  • Re-Pairing Basement Defender 1.5
  • Disconnect from Wi-Fi - 2.0
Recently Updated Articles
  • Temperature or Humidity Alerts
  • Re-Pairing Basement Defender 1.5
  • Picking a Plan
  • Indicator Light and Alert Flow Chart Guide - 1.0
  • Homeowner's Guide - 1.0

Shop

Complete Sump Pump Monitoring Kit

Components and Accessories

Plan Details

Dealer Resources

Resources

Technical Support

WiFi Troubleshooting

Customer Login

Dealer Login

Our Youtube Channel

More Information

Our Story

Become a Dealer

FAQs

Blog

Return Policy

Contact

Contact Us

Corporate

412 Rockwell Ct
Burr Ridge, IL 60527

Google Play Badge
Apple Badge

© 2025 Basement Defender     All Rights Reserved     Sitemap      Privacy Policy     Terms & Conditions

Basement Defender Logo
  • Shop
    • Sump Pump Monitoring Kit
    • Components & Accessories
    • Plan Details
  • Reviews
  • About
    • Our Story
    • Find a Dealer
    • FAQs
  • Blog
  • Support
Customer Login
Dealers